Business Resources
Six pages that explain how this works, and what we have written about reviews so far.
Where to start
Six pages covering what the platform does, what it costs, and the rules everyone works under.
How reviews work here
What happens between someone writing a review and it appearing on your profile.
What the platform offers
The features available to a claimed business profile, described as they are.
Plans and pricing
Everything is free today. What that covers, and what paid plans would cost if they existed.
API access
Where an API stands today — there is none yet, and the page says so plainly.
The rules
What counts as a valid review — and why a review cannot be removed on request.
Talk to us
Questions about your profile, a review, or a plan. A person reads it.
Guides and research
What we have learned about reviews, reputation and what customers actually pay attention to.
Building Trust Through Transparency: A Guide to Authentic Business Reviews
In an age where 92% of consumers read online reviews before making a purchase, transparency has become the cornerstone of successful business relationships.
3 min read2025 Review Management Trends: What's Next for Online Reputation
The landscape of online reviews is evolving at breakneck speed.
5 min readThe ROI of Reviews: Measuring Your Review Management Success
Every business leader asks the same question: "What's the return on investment for managing reviews?" The answer might surprise you.
5 min readIf you need help
There is no support team, no chat and no hotline. There is this.
Write to us
Through the contact form or by email. There is no promised turnaround — the same people who build the site read the messages.
Open the contact formLook it up first
The help pages cover how reviews are checked, what counts as a valid one, and what to do when something looks wrong.
Help pagesWhen a review is wrong
Report it. Reports are read by a person and the outcome is documented — but a review is not removed because a company asks.
Report content