Privacy Policy

Personal Information

• Name, email address, and contact information when you create an account
• Profile information including photos and biographical details
• Payment information for business accounts (processed securely by third parties)
• Communication preferences and settings

Usage Information

• Reviews, ratings, and comments you submit
• Search queries and browsing behavior on our platform
• Device information, IP address, and browser type
• Cookies and similar tracking technologies

We use your information to:

• Provide and improve our review platform services
• Verify the authenticity of reviews and prevent fraud
• Send you notifications about your account and platform updates
• Personalize your experience and show relevant content
• Comply with legal obligations and enforce our terms
• Analyze usage patterns to improve our services

We may share your information in the following circumstances:

• Public Reviews: Reviews and ratings are publicly visible by design
• Business Profiles: Information shared with businesses you review (as permitted)
• Service Providers: Third-party services that help us operate our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

We never sell your personal information to third parties for marketing purposes.

We implement comprehensive security measures including:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication systems
• Employee training on data protection practices
• Incident response procedures for security breaches

Under GDPR and other privacy laws, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your information
• Objection: Object to certain types of processing

To exercise these rights, contact us at [email protected]

We use cookies and similar technologies for:

• Essential site functionality and security
• Remembering your preferences and settings
• Analytics to understand how our site is used
• Personalized content and recommendations

You can manage cookie preferences in your browser settings or through our cookie consent tool.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for countries with equivalent protection
• Certification schemes and codes of conduct

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations and resolve disputes
• Prevent fraud and maintain platform integrity

Account data is typically retained for 7 years after account closure, while reviews may be retained longer for platform integrity.

Our service is not intended for children under 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

We may update this privacy policy from time to time. We will notify you of significant changes by email or through our platform. Your continued use of our services after changes take effect constitutes acceptance of the new policy.