Consumer Rights & Protection

What actually applies when you write, read or report a review here — and what this platform does not do for you.

What applies here

You can write what you experienced

Positive or negative. A company cannot have a review taken down because it dislikes it — that is the rule, written out in the guidelines and applied to everyone.

The rules

You can report a review

If one breaks the rules, tell us. A person reads it and the outcome is recorded. Reporting is not anonymous: your email address and IP are stored with the report.

Report content

Submissions are checked before they appear

Automated checks run first; reported reviews are looked at by hand afterwards.

How this works

The rules do not change per company

There are no paid placements, and no arrangement under which a company gets different treatment.

What this platform is

Your rights over your data

These come from the GDPR, not from us — they apply whether or not a button exists for them. There is no self-service button yet, so they are exercised by writing to us, and we act on the request.

Access — a copy of what is stored about you
Rectification — correction of anything wrong
Erasure — deletion of your data and your account
Objection — to processing you disagree with
Portability — your data in a machine-readable form

Make a request

What we do not do

This page used to promise all of the following. None of it is true, and on a page about rights that matters more than anywhere else.

Encryption of stored personal data — no table in the database is encrypted
Writing or reporting anonymously — your email address and IP are recorded
Settings that control who sees your profile — there are none
Automated detection of fake reviews or coordinated campaigns
Legal backing or representation for a review you wrote
A guaranteed response time — four reports have been open since 15 August 2025