How can we help you?
Find answers to your questions, learn how to use VerifyPilot, and get the support you need.
Popular Searches
Live Chat
Get instant help from our support team
Phone Support
Speak directly with our experts
Email Support
Send us a detailed message
Browse Help Topics
Find detailed guides and answers organized by topic
Getting Started
Learn the basics of using VerifyPilot
Popular topics:
- Creating an account
- Writing your first review
- Profile setup
Reviews & Ratings
Everything about writing and managing reviews
Popular topics:
- Writing effective reviews
- Rating guidelines
- Photo uploads
Business Accounts
Help for business owners and managers
Popular topics:
- Business verification
- Responding to reviews
- Analytics dashboard
Trust & Safety
Platform security and content policies
Popular topics:
- Community guidelines
- Reporting content
- Fake review detection
Account Settings
Manage your account and preferences
Popular topics:
- Privacy settings
- Notification preferences
- Password changes
Billing & Subscriptions
Payment, billing, and subscription help
Popular topics:
- Subscription plans
- Payment methods
- Billing issues
API & Integrations
Technical documentation and API help
Popular topics:
- API authentication
- Webhooks setup
- Rate limits
International
Multi-language and regional support
Popular topics:
- Language settings
- Regional compliance
- Currency options
Most Popular Articles
The most viewed and helpful articles from our community
How to Write an Effective Review
Learn best practices for writing helpful, detailed reviews that benefit other customers.
Setting Up Your Business Profile
Complete guide to creating and optimizing your business profile for maximum visibility.
Understanding Our Community Guidelines
Learn about our community standards and what makes a review appropriate and helpful.
How to Report Inappropriate Content
Step-by-step guide on reporting fake reviews, spam, or other policy violations.
Managing Your Privacy Settings
Control what information is visible on your profile and how you receive notifications.
API Authentication Guide
Learn how to authenticate with our API and make your first successful request.
Quick Answers
Get instant answers to the most frequently asked questions
How do I delete my account?
Go to Settings > Account > Delete Account. Note that this action is permanent and cannot be undone.
Can I edit a review after posting?
Yes, you can edit your review within 30 days of posting. Go to your profile and click 'Edit' on the review.
How long does business verification take?
Business verification typically takes 2-3 business days. You'll receive an email once approved.
What should I do if I see a fake review?
Use the 'Report' button on the review to flag it for our moderation team to investigate.
Still Need Help?
Can't find what you're looking for? Our support team is here to help you succeed.
Live Chat
Get instant help from our support team
Available 24/7
Email Support
Send us a detailed message
Response within 24 hours
Phone Support
Speak with our experts
Mon-Fri, 9AM-6PM CET
Schedule a Call
Book a personalized session
Business customers only
Explore more ways to get help and connect with our community